Legendary Service

Many website hosts have an "you only have to make the sale once" attitude, and devote a lot of resources into attracting new customers instead of taking care of existing ones. In fact, of all the guild hosting services we checked, only one guarantees a support response within 24 hours. Endgamed believes that good support is at the core of our business.

We are committed to providing excellent service. You are guaranteed to reach a human every time - we'll never reply with form mail like Blizzard GMs. Furthermore, you have our promise that you'll have your support request answered within 24 hours, sooner depending on the time of day (9:00am - 5:00 pm PST is best), and the number of requests we are currently servicing.

99.9% Uptime Enterprise Level Hosting

Our servers are fully managed - this means that there are support techs monitoring the server 24/7, and will take proactive measures to ensure your server's optimal performance.

Exclusive Endgamed Epic Support

We understand that running a website can be overwhelming for some. That is why we've developed the Epic Support service model. Right after your server is set up, you will be assigned to a specific member of our support staff that will act as your guild's "web dude". He will be standing by to answer any questions about using and customizing the site. Because you're talking to just one guy, you don't have to keep re-explaining yourself everytime you have a new request.

We keep all our support requests on file, and organize them by user. By maintaining institutional memory, we are able to serve you better based on your past needs and preferences. Remember, Endgamed's support staff consists of WoW players too! Don't be afraid to use WoW terminology when you contact us. Feel free to contact us regarding anything - we'll help you install scripts, transfer your old site over to us, or even share tips about how best to configure your site.

Use the form to the left, or e-mail us directly at:
support@endgamed.com